AI agents for your ERP, built inside the system you already run.

It is software that does one office task inside your ERP, the system that holds your stock, orders and accounts. It reads a request such as an emailed RFQ or a supplier invoice, looks up prices, stock and terms in the ERP, and drafts the record. A person approves the draft. Then the agent posts it through the ERP's own API, the documented door other software uses.

In three ways. It can answer questions from live ERP data, such as where an order is or what is in stock. It can read documents that arrive from outside, such as RFQs, purchase orders and invoices, and turn them into draft records. And it can do the matching work inside the books, such as pairing a supplier invoice with its purchase order.

Not on the evidence we read on 9 Oct 2026. The ERP makers are adding AI to their own products. Odoo 19 ships an AI app. Oracle says NetSuite has adopted the Model Context Protocol so outside AI tools can work with its records. An agent still needs one trusted record of stock, orders and accounts to read from and write to. That record is the ERP.

Start with what your ERP supports. Odoo's documentation says its AI app supports Gemini and OpenAI as providers. Oracle's FAQ for the NetSuite AI Connector Service says Claude Pro and ChatGPT are currently supported as AI clients. For a custom agent the model is a choice we make with you, based on the task, your data rules and the running cost.

A chatbot answers. An agent also does. Odoo draws the same line in its own documentation. For Odoo 19 it says the standard Ask AI agent can open views and display reports, but cannot create leads or alter data. For Odoo 20, released in September 2026, it says an agent with no skills assigned can only provide information, and it lists Create Records and Update Records among the skills an agent can be given. Either way, changing records takes an agent that has been given tools for that job, and rules for when it may use them.

It means connecting an AI model to your ERP so the model can read real records and, where you allow it, create them. The connection runs through the ERP's API. For Odoo 19 that is the External JSON-2 API. For NetSuite it is REST web services or the AI Connector Service. For SAP Business One it is Service Layer. For ERPNext it is the Frappe REST API.

The Model Context Protocol, or MCP, is an open-source standard for connecting AI applications to outside systems. Its own site compares it to a USB-C port for AI applications. It matters for ERP work because Oracle's help center says NetSuite has adopted it. That gives an AI client a documented way to work with NetSuite records, reports and saved searches.

Yes, in Odoo 19. Odoo's documentation describes an AI agent as a smart assistant that can understand natural language and perform tasks by interacting with Odoo tools. Each agent is built from topics, which carry its instructions and tools, and sources, such as PDFs, web links and Knowledge articles. Creating and customizing agents requires the AI app to be installed.

Yes. Odoo 19 added the External JSON-2 API, reached at the /json/2 address and called with an API key. Odoo's documentation says the older XML-RPC and JSON-RPC addresses are scheduled for removal in Odoo 22, due in fall 2028, and its Odoo 20 pages add that Odoo Online drops them sooner, in Online 21.1, due in winter 2027. An integration built today should use the new API, or have a rewrite planned.

It is NetSuite's way of letting an outside AI client work with your account. Oracle's help center says NetSuite has adopted the Model Context Protocol, and provides a SuiteApp called MCP Standard Tools for working with records, reports, saved searches and SuiteQL queries. Oracle's FAQ says the service is not a paid feature and the SuiteApp is free, though your AI client may need a paid plan.

Oracle's FAQ says Claude Pro and ChatGPT are currently supported, and that some ChatGPT plans need Developer Mode switched on. Your NetSuite account needs Server SuiteScript and OAuth 2.0 enabled, plus REST Web Services for the standard tools. The connection cannot run under the Administrator role. It needs a role with the MCP Server Connection permission.

SAP's assistant is called Joule. SAP's own news site said in April 2026 that Joule was live across 35 solutions. That article does not name SAP Business One. For Business One, an agent connects through Service Layer, the system's own API, which SAP's reference says uses OData version 4 as its primary protocol.

Yes. SAP's support site lists release 10.0 as in mainstream maintenance until December 31, 2028, and notes that dates are subject to change. The same page says version 11 is to follow version 10, and that extended maintenance is not offered for Business One releases. Check that page before you plan a multi-year project.

Yes. ERPNext is open source under the GPL-3.0 license. Frappe, the framework underneath it, says it generates a REST API for every DocType, its word for a record type, out of the box. An agent signs in with an API key and secret tied to one user, and Frappe says every request is logged against that user. FactoryJet runs its own customer records on ERPNext.

Yes. Many custom and older systems have no public API. We start by listing what the system does expose: a database that can be read, a file it exports, an email it sends. The agent is built around that. Where records must be written back, we use the route your IT team already trusts.

Yes. Many smaller distributors keep stock and books in QuickBooks instead of a full ERP. On 9 Oct 2026 we had two Shopify and QuickBooks projects in progress, one on QuickBooks Online and one on QuickBooks Enterprise. Our Shopify QuickBooks integration page covers which system keeps what.

It can draft them. The agent reads the request for quote, matches each line to an item in your ERP, applies that customer's price list and checks stock. Lines it cannot match are flagged for a person, not guessed. Your estimator reads the draft and sends it. Before a contract, we show this working on a quote you have already sent.

Yes, where the ERP's API allows it and you approve it. Oracle says NetSuite's standard tools can create, read and update records. Odoo's External API calls the same methods its own screens use. We set the agent up to save a draft first. A person approves, and only then is the order confirmed.

Parts of it. An agent can match bank lines to invoices, pair a supplier invoice with its purchase order and receipt, and suggest the account each cost belongs to. It prepares the batch. Your bookkeeper or accountant approves it. The agent does not replace that person and it does not file anything with a tax authority.

No. In the builds on this page the agent saves a draft and a named person approves it before anything is posted. The agent also signs in as its own user, with only the permissions that job needs. Oracle makes the same point about NetSuite: its tools use the same access controls as the NetSuite screens, so they can only take actions the assigned role allows.

Three controls matter. The agent has its own login with the fewest permissions the job needs. Every lookup and write is logged. And a person approves before anything posts. Oracle's own risk page for its NetSuite connector warns that hidden instructions can sit inside PDF documents and web pages, which is why the approval step stays. If you handle health records, note that Oracle says its connector has not been assessed for HIPAA.

It depends on how many kinds of record the agent touches and whether it writes to them. Building a custom AI agent costs roughly $5,000 to more than $180,000, according to development firm ProductCrafters' 2026 breakdown. FactoryJet quotes a fixed price in writing after a short scoping call.

There are two bills. The AI model charges for each request, and the agent needs somewhere to run. ProductCrafters' 2026 breakdown puts monthly infrastructure for a custom-built agent at $500 to $10,000. If you prefer, both sit in your own accounts and you pay those bills directly, at cost. Whose account pays does not change who does the work. We keep managing the servers, the AI models, the API connections and the upkeep, so your team never has to.

It depends on the job and on what your ERP exposes. An agent that only reads and answers is quicker than one that writes orders. Access is often the slow part: a test copy of the ERP, a role for the agent, and sign-off from whoever owns the system. The timeline goes in writing with the quote.

Yes. Before a contract, we show working software on your own data. For an ERP agent that usually means one real document, such as an RFQ you have already quoted, run through a first version of the agent so you can compare its draft with what your team sent.

Yes. ERPs change, and so do AI models. Odoo has set a removal date for its older API addresses, and model makers retire versions. The same team that built the agent watches its logs, re-tests it when something changes and fixes what breaks. Our AI agent monitoring and support page covers that service.

You do. The agent is built for you and the code is yours. It can run in your own cloud account and with your own AI key, so nothing depends on a FactoryJet login. We still look after it day to day: the servers, the AI models, the API connections and the updates. If you later move the work in-house or to another firm, the code and its notes go with you.

Any business that runs on an ERP and handles a steady flow of quotes, orders or invoices: manufacturers and fabricators, wholesale distributors, online stores with an ERP behind them, and finance teams. FactoryJet was founded in 2014 and has served more than 500 businesses.

This page keeps one. Next to FactoryJet, which works across Odoo, NetSuite, SAP Business One, ERPNext and custom ERPs, it names six: RSM US, Rand Group and Invitra Technologies for NetSuite, Bista Solutions and Silent Infotech for Odoo, and MyWave, a software product for SAP Business One. Each line restates the firm's own page as read on 9 Oct 2026. Our NetSuite AI agents and Odoo AI agents pages each list six names for that system. One caution. ERP Focus's vendor directory, the page AI assistants cited most for this question that day, lists ERP software makers.