A Chatbot That Answers, Qualifies, and Books, While You're Asleep

AI chatbot development creates conversational software for real-time text interactions. It answers questions, qualifies leads, and books appointments using models like GPT-4o and Claude. Unlike rigid bots, AI assistants understand natural phrasing and improve as you tune them.

Basic chat widgets route messages to human reps or show static FAQs. AI chatbots understand actual intent and pull live data from your CRM or inventory. They resolve up to 70% of routine questions without involving your team.

FactoryJet builds five core chatbot types. These include Customer Support, Lead Generation, E-Commerce, Appointment Booking, and Internal Knowledge bots. Each system connects directly to your existing software tools.

We deploy OpenAI GPT-4o, Anthropic Claude 3.5 Sonnet, and Google Gemini based on your goals. Orchestration relies on LangChain, Botpress, and Voiceflow. We choose the model that best fits your workflow and budget.

A scripted chatbot follows a fixed decision tree of buttons and keywords. It works until a customer phrases something the script did not expect, then it loops or gives up. An AI chatbot uses a language model to understand the question in plain words, answers from your own documents, and can check live data such as order status. Scripts cost less to run and behave the same way every time, so they still fit simple menus.

FactoryJet delivers custom chatbots with full code ownership and milestone pricing. When evaluating agencies, check whether they train on your data, provide live human handoff, and give you full code ownership.

Our build follows five stages. First, we map questions in Discovery. Next, we design conversational logic. Then, we connect your tools in Build. Afterward, we tune responses in Testing. Finally, we launch with full team training and 30-day support.

Single-purpose bots launch in 2 to 3 weeks. Multi-intent chatbots with CRM links take 4 to 5 weeks. Complex enterprise deployments run 6 to 10 weeks. Every timeline is confirmed during discovery before kickoff.

We deliver weekly working demos throughout the build. You test real customer queries early and share feedback. This agile approach prevents surprises on launch day.

Every project includes a 30-day post-launch warranty. We monitor conversation logs, tune answer quality, and train your staff. Afterward, you can self-manage or retain us for ongoing updates.

We build a test set from real questions your team already gets, including awkward and off-topic ones. Each answer is graded, automatically where possible, on whether it is correct, whether it used the right source, and whether it handed off when it should. Anthropic, which makes Claude, advises that tests mirror real-world use and include edge cases. We rerun the same set after every prompt or data change.

Pricing depends on intents, integrations, and deployment channels. Most SMBs select our Growth tier for multi-intent support and CRM sync. All projects are fixed-price and milestone-paid with zero hidden fees.

Our senior engineers bring over 12 years of hands-on expertise. You collaborate directly with developers rather than account managers. This lean model eliminates agency overhead and keeps costs predictable.

Chatbots deflecting 65% of support tickets typically pay for themselves within 90 days. Instant responses under 5 seconds also double lead-to-meeting conversion rates compared to delayed email follow-ups.

Ongoing expenses include direct model API usage billed at cost without markups. You can also choose an optional monthly retainer for continuous feature additions.

One-time custom chatbot builds range based on intents and systems. FactoryJet quotes every project with a fixed price after discovery. Custom bots save thousands in recurring software subscription costs over time.

We integrate with HubSpot, Salesforce, Shopify, WooCommerce, Zendesk, and Google Calendar. We also connect databases like Supabase and PostgreSQL. Any platform with a REST API or webhook can sync with your bot.

Yes, live handoff comes standard. When confidence drops or sensitive questions arise, the bot transfers the chat to Slack, Zendesk, or email. Your agents receive the full transcript immediately.

Yes. One backend deploys to your website, WhatsApp, and SMS via Twilio. You get consistent responses across all channels. A unified dashboard displays every conversation in one place.

No developer is required. An intuitive admin panel lets your team update FAQs, tune answers, and inspect transcripts. If an external API changes, our support team handles the update for you.

Usually we do not retrain the model at all. We split your documents into short passages and turn each one into an embedding, a list of numbers that captures meaning. When a question arrives, the bot finds the closest passages and answers from them. This method is called retrieval augmented generation (RAG). It cuts down on made-up answers but does not remove them, so we test it and keep a human handoff in place.

Yes, when an event triggers it, such as a shipped order or an appointment reminder. Each channel sets its own rules. On WhatsApp, a business can send free-form messages for 24 hours after a customer writes in, and only template messages outside that window. In the US, automated marketing texts also need prior express written consent from the customer, and opt-out requests must be honored.

We use direct APIs with strict least-privilege permissions. For regulated sectors, we mask sensitive PII and configure private LLM instances. You retain complete ownership of all conversation records.

Yes. Advanced models like GPT-4o and Claude process over 50 languages natively. The assistant automatically detects user language and replies accurately. Multi-language support comes included on Growth plans.

Tools like Intercom Fin are faster to switch on. Fin bills per outcome, and its data connectors can reach other systems that have an API. FactoryJet builds a custom chatbot tailored to your tech stack instead. You own the code outright and pay no platform fees after delivery, only your own model and hosting costs. We build custom chatbots, so weigh this answer with that interest in mind.

Recent clients include an e-commerce brand deflecting 68% of support tickets within one month. A B2B firm boosted demo bookings by 40%. A clinic filled 30% more after-hours appointments.

We differ in three ways. First, our projects are fixed-price and milestone-paid. Second, you work directly with engineers without account manager delays. Third, we have delivered 500+ systems for real businesses.

Yes. Under the Telephone Consumer Protection Act (TCPA), the FCC treats a text sent with an autodialer as a call. In 2024 it also ruled that AI-generated voices count as artificial voices, so those calls need prior express consent from the person being called. Automated marketing calls and texts need prior express written consent. People can opt out in any reasonable way, and the request must be honored within ten business days.