Custom Restaurant AI Voice Agents with Live POS Order Injection.

The AI voice agent answers on the first ring, in under 500 milliseconds. If the caller's number is already in your CRM or loyalty list, it greets them by name. It takes pickup and delivery orders, answers menu questions, books reservations, and sends anything tricky straight to your staff.

The agent can take as many calls as come in, all at once. There is no busy signal and no hold time. Whether your restaurant gets 2 calls or 200 calls during Friday dinner rush, every caller gets answered right away.

The voice sounds like a real host, not a robot. It knows when to pause and when to talk. It handles interruptions without getting confused. It stays polite. It can also switch between American accents.

The voice model filters out background noise, so a call from a car or a loud patio still comes through clearly. If it is not sure it heard an item right, it asks the caller to confirm before it sends the ticket to the kitchen.

Yes. Within the first three seconds, the agent figures out whether the caller speaks English or Spanish and switches automatically. It can run the whole order, including dietary questions and the delivery address, in fluent Spanish.

We build direct, two-way connections to Toast POS, Square for Restaurants, Clover, Brink POS, Aloha (NCR Voyix), Micros Simphony, SpotOn, Revel Systems, and Lightspeed. Orders flow in. Menu and price changes flow back out, automatically.

Once the customer confirms the order, and pays or picks pay-at-pickup, the agent sends it straight to your POS. The ticket prints right away at the expeditor station. It also shows up on your kitchen display screens (KDS), tagged 'Phone AI Order' so your team knows where it came from.

Yes. The agent stays synced to your POS inventory through a live webhook connection. The moment your kitchen 86-es an item, such as wild salmon or a gluten-free crust, the agent stops offering it on the phone. It suggests a swap you have already approved instead.

While the customer is still on the phone, the agent can text them a secure, PCI DSS-compliant payment link. For loyalty members, it can charge a card already on file. Or it can just stage the order for pay-at-counter pickup, based on how your store likes to run.

The AI agent gently steers phone callers toward ordering direct, through your own phone line or website, instead of a delivery app that charges up to 30 percent commission. That saves your restaurant real money. It also builds your own customer list instead of the app building theirs.

The order hits your POS through a live webhook in under 1.5 seconds after the caller confirms it. Your kitchen screen and bar printer get the finished ticket right away, with the correct pickup or delivery time stamped on it.

Yes. The agent knows your full allergen list: dairy, nuts, gluten, shellfish, soy, and anything else you flag. It warns a guest if their order contains an allergen. It also adds prep notes, like extra crispy, dressing on the side, or no onions, straight to the POS ticket.

The agent suggests pairings that make sense, like garlic knots with a pasta order, or a dessert special near the end of the call. The suggestions follow simple house rules, not guesswork, so they never feel pushy. Restaurants using this see ticket size grow by 14 to 22 percent.

Yes. The agent connects to OpenTable, Resy, SevenRooms, or your own booking calendar. It checks real table availability for the party size and time the caller wants, books the table, and texts a confirmation reminder.

For bigger catering orders, say 15 or more guests or $300 or more, the agent collects the event date, headcount, dietary needs, and delivery address. It sends that lead straight to your catering director by text and email, so a person can close the sale. If your team already runs Zapier or n8n for other workflows, we can wire this into that too.

Yes. The agent is built to handle split toppings, like pepperoni on the left half and mushrooms with extra mozzarella on the right. It also handles gluten-free or cauliflower crust swaps, and bake instructions like well-done. Every modifier maps to the right code on your kitchen printer.

High-volume restaurants typically add $3,500 to $9,000 in monthly gross margin. That comes from three places: no more missed calls during dinner rush, more late-night phone orders captured, and a 16 percent higher average ticket from automatic upselling.

A traditional human call center charges $1.50 to $2.50 a minute, and the quality varies call to call. FactoryJet builds you a custom AI voice system for a fixed setup fee instead. After that, phone and AI compute run close to wholesale rate, usually $0.05 to $0.08 a minute.

Yes. You get 100 percent ownership of the source code and every connector we build. Your prompts, your POS webhooks, your telephony accounts: all yours. You never pay us an ongoing per-store license fee.

A single-location restaurant on Toast or Square POS can launch in 10 to 14 days. A franchise group with 10 to 50 locations usually takes 3 to 4 weeks, including staff training and moving your phone number over.

You get a secure web dashboard. Store managers and owners can pull up call recordings, full text transcripts, order accuracy logs, and customer sentiment scores, all in real time. Access runs on role-based access control (RBAC), so a shift lead sees less than a franchise owner does, and everyone signs in through single sign-on (SSO).