The AI Automation Agency Built for US Small Businesses

An AI automation agency connects your existing business tools. We automate CRM, email, invoicing, and support workflows without manual input. Our team uses n8n, Make, and Zapier layered with modern language models. Your team sets the rules. The automation escalates edge cases to humans.

AI automation connects software tools to run structured workflows. It follows clear triggers and rules. AI agents are autonomous programs that reason through unpredictable tasks. Most companies start with AI automation for quick returns. They add custom AI agents as their needs grow.

The best candidates are frequent and rule-based. Top workflows include lead routing, order sync, and invoice matching. We also automate support ticket triage and weekly reporting. Automation moves data across systems cleanly. Your staff recovers hours every day for strategic client work.

Our engagements include workflow audits, API integration, and custom AI decision logic. We build monitoring dashboards and error-recovery handlers. Every project includes staff training, comprehensive documentation, and thirty days of dedicated support.

It starts with targeted single workflows. For example, inbound inquiries are enriched and logged to your CRM in seconds. Invoices are parsed, matched against orders, and queued for approval. Automations run quietly in the background without staff intervention.

Simple linear zaps work well for basic triggers. An agency is needed when steps require unstructured reasoning, document extraction, or complex branching. We optimize existing Zapier setups and migrate high-volume tasks to n8n to reduce monthly operational fees.

Choose an agency that audits your current workflows before pitching software. Ensure they work within your existing tools. Verify that you own all automation accounts and code. Finally, confirm they configure monitoring alerts for third-party API failures.

Build in-house when automations are simple two-step triggers within familiar apps. Hire an agency when workflows cross multiple databases, handle sensitive data, or require complex error logic. Professional builds prevent silent breaks and high maintenance debt.

Ask five questions. Which of our current tools will run this? Who owns the code and accounts? How do you handle third-party API breaks? Is pricing fixed or hourly? Can you share an example of a workflow failure and how you solved it?

We work in five stages. First is a free audit call. Next, we map every input, rule, and edge case. Third, we build connectors in n8n or Make. Fourth, we test against messy real-world data. Finally, we deploy with monitoring and thirty days of post-launch support.

Simple automations connecting two tools go live in three to five business days. Workflows with AI decision layers take two to three weeks. Complex multi-department platforms take four to eight weeks. We provide a firm schedule after your initial audit.

No. Our engineers build for business owners and operations leaders. You describe your current process in plain English. We build the automated pipeline. We deliver a visual dashboard so you can review activity and inspect logs without code.

FactoryJet delivers all automations on a fixed-price contract. Pricing depends on workflow count, tool APIs, and model complexity. Most clients pick our Growth tier for multi-tool operations. All fees are confirmed upfront with milestone payments.

ROI comes from recovered labor hours. Multiply weekly manual hours by staff hourly cost, then compare against build price. Most businesses recover their investment within two to four months. We calculate these numbers together during your free audit.

You only pay standard subscription fees for tools like Make, Zapier, or self-hosted n8n. AI model API calls are billed directly at cost. FactoryJet adds no markups. We provide optional monthly retainers for ongoing optimization and updates.

Our primary platforms are n8n, Make, and Zapier. We integrate large language models from Anthropic and OpenAI for text extraction and classification. We connect directly with HubSpot, Salesforce, Pipedrive, and custom databases via REST APIs and webhooks.

We integrate CRMs like HubSpot and Salesforce. We support Shopify, WooCommerce, and BigCommerce stores. We connect QuickBooks, Xero, Zendesk, Slack, Google Drive, and Airtable. Any platform with a REST API or webhook can be automated.

We design workflows with modular connectors. Swapping HubSpot for Salesforce or QuickBooks for Xero only requires updating the endpoint module. Core business logic remains intact. We document every interface so future changes happen quickly.

Yes. We use direct API credentials with least-privilege permissions. No credentials are stored in plain text. For regulated medical and financial teams, we deploy self-hosted n8n instances. Your data stays entirely within your private infrastructure.

We work on fixed pricing with milestone payments. There are no account manager layers inflating your budget. We start development in days rather than months. We build pragmatic solutions using proven tools rather than over-engineering simple workflows.

Yes. Every build includes thirty days of post-launch warranty and monitoring. We configure Slack and email alerts for failed steps. We also offer monthly retainer plans to handle third-party API changes and build new workflow iterations.