FactoryJet

E-commerce consulting

E-commerce consulting that ends in a build, not a slide deck.

FactoryJet is an ecommerce consulting firm for DTC and B2B brands. We help you choose the right platform, plan a migration, fix conversion and operations, and scope the work, then we build it. Clear answers you can act on, from a team that ships.

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10+ yrs

building and shipping commerce for DTC and B2B brands

6 platforms

Shopify Plus, Adobe Commerce, BigCommerce, WooCommerce, headless, Commerceflo

DTC + B2B

retail and trade running on one system

You own it

full code and data, no lock-in to us

What is e-commerce consulting?

E-commerce consulting is expert help deciding what to build and how, before you spend the build budget. A good ecommerce consultant looks at your catalog, channels, B2B rules, integrations, and conversion, then gives you a clear, prioritized plan: the right platform, the migration approach, what to fix first, and what it will take.

The difference with FactoryJet is that the plan does not stop at advice. We are an ecommerce consulting firm and a build agency, so the same team that scopes the work can implement it, or hand the plan to yours. That is what people usually mean when they search for ecommerce consulting services: a partner who can both tell them the right move and make it.

Why the plan matters more than the build

Most of what goes wrong with an ecommerce project is decided before a line of code is written. The numbers below are why we scope first.

1.5 to 2%

the average ecommerce conversion rate, while top stores clear 5%, so a conversion audit usually pays for itself.

Source: Smart Insights
5 to 7 yrs

how long most brands run a platform before replatforming, so the choice you scope now has to hold up for years.

Source: Shopify

What we consult on

Six areas cover most of what brands come to us for. We can go deep on one or scope all of them together.

Platform selection

Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, headless, or Commerceflo, matched to your catalog and B2B rules.

Migration & replatforming

A cutover plan that moves products, customers, orders, and B2B pricing without losing SEO or uptime.

DTC + B2B model

How to run retail and trade on one system with account pricing, net terms, and reordering.

Conversion & operations

Where buyers drop off and where your team loses hours, with a prioritized list of fixes.

Channels & marketplaces

How to sell on Amazon, Walmart, and your store from one catalog and one live inventory.

Integrations & data

Connecting ERP, POS, 3PL, and marketplaces into one order and inventory layer.

What you get from ecommerce consulting

A decision, not a debate

You leave with the platform chosen, the model set, and the sequence agreed, so the team can stop going in circles.

A plan you can build from

Every recommendation is scoped and prioritized, with a fixed proposal if you want us to implement it.

Fewer expensive surprises

The migration, the B2B rules, and the integrations get locked before code starts, where mistakes are cheap to fix.

Vendor-neutral advice

We recommend the platform that fits your business, not the one that is easiest for us to resell.

One team from plan to build

The people who scope the work can ship it, so nothing gets lost in a handoff to a second vendor.

Built for DTC and B2B

The plan accounts for how you actually sell, whether that is retail, trade, or both on one system.

Who we consult for

The engagement looks different depending on where you are. Here is how ecommerce consulting plays out by business type.

DTC brand owner reviewing an ecommerce consulting plan for their online store

DTC brands scaling up

You have outgrown a starter store and conversion has stalled. We audit the funnel, pick a platform that holds up as you grow, and give you a prioritized plan to lift conversion and speed.

B2B wholesale team planning a trade portal with an ecommerce consultant

B2B and wholesale sellers

You need account pricing, net terms, quotes, and a dealer portal alongside retail. We model how B2B and DTC run on one system and connect it to your ERP.

Retailer reviewing a replatforming and migration plan across store systems

Brands replatforming

Your platform is holding you back and a rebuild feels risky. We lock the target platform, plan the data migration and SEO redirects, and de-risk the cutover before code starts.

Seller planning a multichannel marketplace strategy across Amazon and their own store

Multichannel sellers

You sell on your store and marketplaces and they keep drifting out of sync. We plan one catalog and one live inventory across Amazon, Walmart, and your own store.

Consulting firm, build agency, or both?

Most brands end up hiring twice: a consulting firm to write the plan, then an agency to build it, and the plan gets lost in between. Here is how the options compare.

What you wantConsulting-only firmBuild-only agencyFactoryJet
Gives you a written planYesSometimesYes
Actually builds what it recommendsNoYesYes
Vendor-neutral platform adviceUsuallyNoYes
One team from scope to launchNoVariesYes
DTC and B2B on one systemVariesVariesYes
You own the code and dataN/AVariesYes

When ecommerce consulting pays off

  • You are about to replatform and want the scope locked before code starts
  • You sell on several channels and they keep drifting out of sync
  • You need B2B and DTC on one system and are not sure how to structure it
  • Your store converts below where it should and you want a prioritized fix list
  • You are choosing a platform and want an honest, vendor-neutral recommendation

How it works

01

Discovery call

We learn your business, channels, and what is slowing you down today.

02

Review & audit

We assess your platform, conversion, operations, and integrations.

03

Scoped plan

You get a prioritized plan with a timeline and a fixed proposal to build it.

From the brands we have built for

“We were live in 6 days, I genuinely did not believe that was possible. The design is stunning, the WhatsApp integration brings in inquiries every day, and the site has stayed lightning fast.”
Ricky B., Founder of Belle MaisonRicky B.Founder, Belle Maison
“In our business, clients size you up before they ever call. FactoryJet built us a website that finally looks as solid as the work we deliver, and we are getting real project inquiries through it.”
Vishal K., Director of Impulse BrandingVishal K.Director, Impulse Branding

E-COMMERCE CONSULTING FAQ

What to expect from a consulting engagement.

If your question is not below, send a short brief and answers usually come back inside 24 hours.

What we consult on

What does an ecommerce consultant do?

An ecommerce consultant helps you decide what to build and how: the right platform, a migration plan, the B2B and DTC model, integrations, and the fixes that move conversion and operations. FactoryJet does that, and then we can build it, so the plan does not sit on a shelf.

What is the difference between an ecommerce consulting firm and an agency?

A consulting firm advises; an agency builds. FactoryJet is both. We give you a clear, scoped plan, and you can have us implement it or hand the plan to your own team. You are not paying for advice you then have to find someone else to act on.

What is ecommerce strategy consulting?

Ecommerce strategy consulting is the work of deciding where to sell and in what order: how to run DTC and B2B together, which marketplaces to add, how to connect inventory across channels, and what to sequence first for the best return. We put that into a written plan you can act on.

Can you audit our existing store?

Yes. An ecommerce audit reviews your platform, conversion, operations, integrations, and channel setup, then gives you a prioritized list of what to fix and what to build next. It is the fastest way to see where you are losing sales and hours.

Do you offer ecommerce business consulting beyond the tech?

Yes. We advise on the commercial model as well as the build: catalog and pricing structure, trade versus retail, fulfillment and 3PL, and how the systems support the way you actually sell.

Platforms & migration

Can you help us choose between Shopify, Magento, and BigCommerce?

Yes. We match the platform to your catalog size, B2B rules, integrations, and budget on a scoping call, and recommend the fit rather than pushing one platform. We consult across Shopify and Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, headless, and Commerceflo.

Do you provide ecommerce migration services?

Yes. We plan and run replatforming and migration: a cutover that moves products, customers, orders, and B2B pricing to the new platform without losing SEO rankings or uptime. The plan comes first, so the migration has no surprises.

How does ecommerce replatforming work?

We lock the target platform, map the data, plan redirects to protect SEO, rebuild the B2B rules and integrations, then cut over on a schedule that fits your business. Most brands replatform every five to seven years, so we scope the new platform to last that long.

Do you consult on selling across marketplaces?

Yes. We plan how to sell on Amazon, Walmart, and your own store from one catalog and one live inventory, so channels stop drifting out of sync. This ties directly into an omnichannel commerce build if you want it.

How it works

How does an ecommerce consulting engagement work?

We start with a discovery call, review what you run today, and deliver a scoped plan with priorities and a timeline. From there you can engage us to build, or take the plan in-house. No long retainer required to get value.

What do we get at the end of a consulting engagement?

A clear, written plan: the recommended platform, a migration or build approach, the integrations and B2B model, a prioritized list of fixes, and a fixed proposal if you want us to build it.

How long does an ecommerce consulting engagement take?

A focused scoping pass is usually days, not months. A deeper audit of a larger store takes a little longer. We agree the scope and timeline on the first call so you know what to expect before anything starts.

How much does ecommerce consulting cost?

It depends on scope, so we scope it on a short call and send a fixed proposal before any work starts, rather than putting a number on a page. You approve the price before we begin.

Is it for us

Do you do B2B ecommerce consulting?

Yes. B2B is a core focus: account pricing, net terms, quote and approval workflows, dealer and distributor portals, and ERP integration. We advise on the model and build it.

Do you do DTC ecommerce consulting?

Yes. For DTC brands we focus on conversion, subscription and bundle logic, fulfillment, and the platform that will hold up as you scale, alongside the channel strategy across your store and marketplaces.

Is consulting worth it if we already know we need to rebuild?

Often yes, because scoping is where rebuilds go wrong. A short consulting pass locks the platform, the data migration, the B2B rules, and the integrations before code starts, which saves cost and rework later.

What makes a good ecommerce consulting firm?

One that has actually built and shipped stores, recommends the platform that fits rather than the one it resells, and can implement the plan or hand it over cleanly. Advice from a team that never builds tends to miss what breaks in practice.

Do you work with US brands?

Yes, most of the brands we work with are US-based, across DTC and B2B, and we bring a decade-plus of commerce builds to every engagement.

What size of brand do you consult for?

Growing DTC and B2B brands, from teams outgrowing a starter store to established sellers replatforming or unifying channels. If you are choosing a platform, planning a migration, or trying to run DTC and B2B on one system, it is a fit.

Get a clear plan, then a team that builds it.

Tell us where you are stuck. We will review what you run and send a scoped plan with priorities.

Talk to the Founder

Related: e-commerce development, B2B e-commerce, and omnichannel commerce.

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