Case Study · Travel
An Ahmedabad cab and group-travel operator that needed a website built around how people actually book: on WhatsApp.
Where every quote request lands
Sedan to bus
Vehicle classes on the site
Ahmedabad
Home base for every trip
Client
RDB Travels
Bhavesh: Founder, FactoryJet
Hi, I'm Bhavesh, founder of FactoryJet. I run every discovery call myself, so by minute 10 we already know whether what you need pays for itself, and how fast.
At a glance
INDUSTRY
Travel & Transport
SERVICES
Website + Booking Flow + Search
BOOKING
Quote Form to WhatsApp
PAGES
Services + Routes
MARKET
Ahmedabad, Gujarat
SITE
rdbtravels.com
The Challenge
A taxi and group-travel business lives on the phone. Most of its customers already know how they want to book: they send a WhatsApp message with where they are going, when, and how many people are coming. A website that asks them to fill in a long form and then wait for an email works against that habit. The business also runs very different trips, from a single airport drop in a sedan to a wedding party that needs a full bus. One generic home page cannot answer all of those questions. And people searching for a cab rarely type the company name. They type the route, like "Ahmedabad to Mumbai cab", or the vehicle, like "tempo traveller hire". Without a page for each of those, the business does not show up.
Our Approach
We started from how RDB Travels already takes bookings, which is a WhatsApp chat with the office, and built the website to lead into it. The quote form asks only what the office needs to reply: name, mobile number, the route or requirement, and an optional vehicle choice. Then we split the content the way customers search. Each service got its own page, and each popular route out of Ahmedabad got its own page, with the distance, the road, the vehicle options and the questions people ask about that trip. Those pages are served as ready-made HTML, so search engines and AI tools can read them without running any code. We also added structured data describing the business, its fleet and its FAQs.
What We Built
The site shows the full fleet in one place: sedans, Ertiga and Innova cars, 12, 17 and 26 seater Tempo Travellers, a 32-seater mini bus and 56-seater coaches, each with a driver. A "Get a quote" button opens a short form. When the customer sends it, their details are turned into a pre-filled WhatsApp message to the office, so nothing gets retyped and the reply comes back in the same chat. WhatsApp and call buttons also sit in the header and footer, and a sticky call-to-action bar appears on phones. Behind that sit five service pages (car rental, Tempo Traveller hire, bus hire, airport transfer and outstation cab) and route pages for trips such as Ahmedabad to Mumbai, Surat, Vadodara, Rajkot, Bhuj, Pune, Nashik and a Rajasthan circuit. The site also has a sitemap, a robots.txt that lets AI search crawlers in by name, and an llms.txt file that sums up the business for AI assistants.
Results
A trip request becomes a WhatsApp message
What ChangedThe customer fills in the trip once and the office gets it in the chat it already runs on
Live
Website
Form to WhatsApp
Quote Flow
Sedan to 56-seater bus
Fleet
5 services
Service Pages
8 routes
Route Pages
Business, Service, FAQ
Structured Data
RDB Travels has a live website built around the way its customers already book, with separate pages for each service and each main route out of Ahmedabad. We are not publishing traffic, enquiry or booking numbers here. We would rather report measured figures later than estimated ones now.
Want results like this?
Bhavesh: Founder, FactoryJet
“Run a cab or travel business that books on WhatsApp? We can build a site that feeds that chat instead of fighting it. Hi, I'm Bhavesh, founder of FactoryJet. I run every discovery call myself, so by minute 10 we already know whether what you need pays for itself, and how fast.”
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Frequently asked
Because new customers have to find you before they can message you. Most people search for a route or a vehicle, not your company name. A website with a page for each route and service is how you show up in those searches. It then hands the customer straight to WhatsApp, so you keep booking the way you already do.
On the RDB Travels site, the customer fills in a short quote form and it opens WhatsApp with their trip details already typed in. The office then confirms the vehicle and the price in that chat. This suits a business where price depends on the route, the dates and the group size, so a fixed online checkout would give wrong prices.
Not always. Many cab operators confirm the trip first and take payment after, or take a small advance for long tours. RDB Travels takes quotes on WhatsApp rather than online payment. If your trips have fixed prices, like a standard airport drop, online payment can make sense. We decide that with you based on how you price trips today.
Someone looking for "Ahmedabad to Mumbai cab" wants to see that exact trip: the distance, the road, the vehicle choices and the common questions. A single home page cannot answer that well. A page per route gives search engines and AI assistants a clear, specific answer to show, and gives the customer a reason to trust you.
Nobody can promise that. What we can do is make the site easy for AI tools to read. For RDB Travels that meant route and service pages served as plain HTML, structured data about the business and fleet, a robots.txt that lets AI search crawlers in, and an llms.txt summary. Those are the same basics good SEO already needs.
Yes. The RDB Travels site covers everything from a sedan to a 56-seater coach. Each vehicle type has its own description and seat count, and the quote form lets the customer pick a vehicle or ask you to suggest one. That keeps small airport drops and big wedding bookings on one site without confusing either customer.
Yes. New routes and vehicle types can be added as new pages and cards without rebuilding the site. That matters for a travel business, where the routes customers ask for change with seasons, festivals and wedding dates.