Companies That Build AI Agents for Healthcare Practices (2026): 13 Compared, Including Us

On 22 October 2026 we asked ChatGPT, Claude, Gemini, Perplexity and Google’s AI answers the same question several times: “Which companies build AI agents for healthcare practices?” We collected 28 answers. They linked to 129 different pages, and 162 of the 391 links went to list pages. The answers mixed software products, development firms and electronic health record vendors without saying which was which.

So we sorted them. We started from the companies those answers named, kept only those with a US base stated on their own site, and read each one’s own pages. We dropped nine, for these reasons:

• Hyro, Hippocratic AI and Infinitus state no office address on the pages we read.
• OmniMD and MD Synergy are EHR vendors whose agents run only inside their own record system.
• Momentum lists its only office in Poland.
• Arcgent shows no healthcare work on its site.
• Heidi Health and Microsoft Dragon Copilot were left out to keep the scribe group to two.

Every profile below links to its sources.

Who wrote this. FactoryJet builds custom AI agents for practices, so we are on this list. Nobody paid to be included, the order is not a ranking, and our entry uses the same format as every other company. Read every vendor list with its author in mind, including this one.

A few terms in plain English. An AI agent is software that understands a request and takes an action, such as booking an appointment. An EHR (electronic health record) is the system that holds patient charts and schedules, such as Epic or athenahealth. HIPAA is the US law that protects patient information. A BAA (Business Associate Agreement) is the contract a vendor signs before it may handle that information for you. An ambient scribe listens to the visit and drafts the note.

The shortlist at a glance

Find the rows that match the job you want done and the EHR you run, then read those profiles in full.

How we built this list

1. Start from the buyer’s question. “AI agents for healthcare” and “healthcare AI agents” each get about 170 US Google searches a month, and “AI voice agents for healthcare” about 90 (DataForSEO, October 2026). Smaller variants such as “AI healthcare agents” and “AI agents healthcare” add a few dozen more. Google showed an AI answer on five of the six related searches we checked.
2. Start from the companies AI answers name. We took the companies cited in those 28 answers and sorted them by what they sell.
3. Keep only companies with a US base on their own site. A press page, footer address, privacy policy or contact page counts. A logo does not.
4. Keep only companies a practice can buy from. We left out EHR vendors whose agents work only inside their own record system, because using them means changing your EHR.
5. Quote compliance in the company’s own words. We do not assess anyone’s HIPAA status. Where a company made no claim in the pages we read, we say so.
6. No scores we cannot prove. We have not bought these products, so there are no ratings. We say who each suits and one question worth asking.
7. Prices only from the company. Where a company publishes a price, we quote it and link the page.

The BAA question comes first

Before features, check the contract. HHS says a practice may share patient health information with a business associate only with satisfactory assurances in a written contract, the Business Associate Agreement. Its cloud computing guidance adds two points that apply to AI vendors:

• A cloud provider that creates, receives, keeps or sends electronic patient information for a practice is a business associate, and the two must sign a BAA.
• A provider that stores encrypted patient information is still a business associate, even if it has no key and cannot view the data.

In plain words: if the agent hears a patient’s name and appointment reason, the company behind it needs a BAA with you. Of the 12 other companies on this page, four say in the text we read that they sign, include or work under BAAs, and Light-it says its architecture is BAA-ready. Three made no HIPAA, BAA or SOC 2 claim in the text we read. Each profile quotes what the company says.

The best AI agent companies for healthcare practices, profiled

The order is not a ranking. Companies are grouped by the job they do: phone and front desk agents, platforms for larger groups, clinical documentation, custom development, then us.

AI voice agents for healthcare front desks and phones

Software a practice subscribes to. Three are built around answering patient calls; Keragon is a platform where you set up the automations yourself. Only Keragon publishes a price.

1. Assort Health

Based: San Francisco, California. Type: Subscription software: an AI voice agent for patient access.

Assort calls its product an AI voice agent for healthcare. It says the agent answers patient calls around the clock for scheduling, triage and routing, intake, referrals, fax, refills, lab requests, payments and waitlists. It also lists outbound calls, two-way texting and a chat agent. It says the platform supports more than 15,000 providers.

Best for:	Specialty and multi-specialty practices that want an agent to answer every patient call.
Who it serves:	Health centers, health systems and multi-specialty practices across 23+ specialties. It names John Muir Health, Golden Valley Health Centers, Women’s Health Arizona, Allied Digestive Health, U.S. Urology Partners and Michigan Orthopaedic Surgeons.
EHRs and systems it names:	athenahealth and NextGen Enterprise. It says it works with 15+ platforms but does not name the rest.
What it says on HIPAA and BAAs:	Its patient privacy policy says data handling is governed by its customer agreements, which often include a Business Associate Agreement. No SOC 2 claim on the pages we read.
Worth asking them:	Which actions can the agent write straight into our EHR today, and which still become a task for staff?

Source: www.assorthealth.com | Location: www.assorthealth.com

2. Arini

Based: San Francisco, California, per the terms linked from its site. Type: Subscription software: an AI receptionist for dental practices.

Arini says its receptionist answers every call, books appointments, answers questions and passes calls to your team only when needed. It also offers outbound calls and texts to bring back lapsed patients, online booking for your website and a report on calls and bookings.

Best for:	Dental practices and dental groups that want missed and after-hours calls answered.
Who it serves:	Dental practices from one location to groups of 100+. It names Normandy Lake Dentistry, Unified Dental Care, Sunrise Oral Surgery, Snow Orthodontics, MB2 Dental and PepperPointe Partnerships.
EHRs and systems it names:	None named. It says it connects to cloud and on-premise practice management systems.
What it says on HIPAA and BAAs:	No HIPAA, BAA or SOC 2 claim in the text of the pages we read. Ask.
Worth asking them:	Does it read and write appointments in our exact practice management system, and will you sign a BAA?

Source: www.arini.ai/ai-receptionist-page | Location: www.termsfeed.com

3. Sully.ai

Based: Santa Clara, California. Type: Subscription software: a set of AI agents for the front desk, notes and coding.

Sully describes AI agents for the front desk, the visit and everything after. It lists a receptionist agent that schedules and fills cancellations, a scribe, a medical coder and a consultant. It says it reads and writes patient context, notes, codes and appointments on most major EHRs.

Best for:	Practices that want one vendor for front desk, scribe and coding agents.
Who it serves:	Healthcare organizations and platforms. It names Apogee and evolvedMD and says it serves over 20,000 clinicians.
EHRs and systems it names:	About 30 named, including Epic, Cerner, MEDITECH, athenahealth, NextGen, AdvancedMD, Tebra, ModMed, Nextech, DrChrono, Elation, Healthie, Jane App and PointClickCare.
What it says on HIPAA and BAAs:	Its homepage lists HIPAA, SOC 2 Type II, ISO 27001 and HITRUST, and says it does not use or train on customer data. No BAA statement on the pages we read.
Worth asking them:	Which of the listed EHRs support writing appointments back, and which are read-only?

Source: www.sully.ai | Location: www.sully.ai

4. Keragon

Based: New York, New York. Type: Subscription software: a no-code automation and AI agent platform for healthcare.

Keragon says you describe a task in plain English and it builds and runs it across your EHR and other tools. It offers workflows, AI agents and a connector for your own AI tools, with templates such as text reminders to cut no-shows.

Best for:	Smaller practices that want to set up their own automations without a developer.
Who it serves:	Mental and behavioral health, dental, med spa, primary care, wellness and chiropractic practices. It names Autism Center of Illinois, Timber Creek Counseling and Institute of Contextual Health.
EHRs and systems it names:	athenahealth, eClinicalWorks, DrChrono, Elation, Healthie, AdvancedMD, Tebra, ModMed, Open Dental, Dentrix Ascend and IntakeQ. It says 400+ integrations across 30+ EHRs.
What it says on HIPAA and BAAs:	It says it is HIPAA-compliant, SOC 2 Type II audited by Prescient Security, and includes a BAA on every paid plan.
Worth asking them:	How many workflow runs and AI credits would our call and intake volume use each month?

Source: www.keragon.com

Ambient AI scribes for clinical documentation

Agents that listen to the visit and draft the note. They do not answer phones, but they are often what a clinician means by an AI agent. Both name large health systems as customers.

7. Suki

Based: Redwood City, California. Type: Subscription software: an ambient documentation assistant.

Suki says its ambient documentation goes beyond transcription and drafts notes, patient instructions and orders from the visit. It also lists coding help and dictation.

Best for:	Clinicians who want notes, orders and patient instructions drafted from the visit.
Who it serves:	Health systems and medical practices. It says 400+ health systems and partners use it across 100+ specialties.
EHRs and systems it names:	Epic, Oracle Health, athenahealth and MEDITECH.
What it says on HIPAA and BAAs:	It says it is SOC 2 Type 2 certified and HIPAA compliant. Its privacy policy says it processes practice data under its service agreement and Business Associate Agreement.
Worth asking them:	Does the note land in our EHR fields directly, or as text we paste in?

Source: www.suki.ai | Location: www.suki.ai

8. Abridge

Based: United States. Its privacy policy names no city. Type: Subscription software: ambient clinical documentation.

Abridge describes AI clinical documentation built for accuracy. It also lists documentation for billing, nursing documentation and an assistant.

Best for:	Practices inside or affiliated with large health systems.
Who it serves:	Large health systems. It names Sutter Health, Kaiser Permanente, Johns Hopkins Medicine, Duke Health, Yale New Haven Health and UPMC, and says 300+ health systems use it.
EHRs and systems it names:	Its customers page mentions an Epic integration. No other integration is named on the pages we read.
What it says on HIPAA and BAAs:	No HIPAA, BAA or SOC 2 claim in the text of the pages we read. Ask.
Worth asking them:	Do you contract with independent practices, and which EHRs do you write notes into?

Source: www.abridge.com | Location: www.abridge.com

What these companies publish about price

Most healthcare AI companies quote after a demo. On the pages we read on 23 October 2026, three of the 12 other companies published a figure. We copied them exactly. They are each company’s own figures, not FactoryJet prices.

How to read this. Keragon’s figure is a monthly subscription for a platform you configure. ScienceSoft’s is a one-time build. Technology Rivers’ figure covers healthcare apps in general, not agents. The two are different kinds of spend: a subscription keeps costing while you use it, a build is paid once and you own it. For what an AI receptionist costs in more detail, read how much an AI medical receptionist costs.

Which healthcare AI agent company fits your practice

Find the line that sounds most like you.

How to choose a healthcare AI agent company: 7 steps

How widely physicians use AI

The American Medical Association reported in February 2025 that 66% of physicians said they used health AI in 2024, up from 38% in 2023, in a survey of nearly 1,200 physicians. That figure covers any health AI use, from scribes to research tools. It means most clinicians in a practice have tried an AI tool, so a front desk agent is less of a leap than it was two years ago.

What else ranks for "healthcare ai agents", and how this guide differs

These are the business sites on Google’s first page for “healthcare ai agents” in the US when we checked on 23 October 2026 (DataForSEO), with the title Google showed for each. We list them so you can compare; we have not reviewed their services, and the list leaves out forums.

Most of these explain AI agents in healthcare in general or sell one platform. This page sorts 13 companies a US practice can actually buy from by the job they do, and quotes each one’s own words on EHRs, BAAs and price, each linked to the page we read.

What FactoryJet builds for healthcare practices

We are FactoryJet. We have served 500+ businesses and we build custom AI agents for operations work. Our founder, Bhavesh Barot, is involved in every project.

• Front desk phone agents. Booking, rescheduling, eligibility checks, intake forms by text, refill requests and emergency handoff, in English and Spanish. See healthcare AI agents and AI receptionist.
• Notes. Scribe agents that draft the visit note for clinician sign-off. See AI medical scribe agents.
• Dental groups. Agents for multi-location dental groups. See AI agents for dental support organizations.

We quote a fixed price in writing after a short scoping call, and we can show the agent working on your own schedule and call types before you sign. You own everything we build. If you are comparing a ready-made receptionist with a custom one, read the best AI receptionists for small businesses and AI voice agents vs human answering services.