Best AI Agencies in Australia (2026): 13 Compared, Including Us

Ask ChatGPT, Perplexity, Gemini or Claude which AI agency to use in Australia and you get a different list each time. We know because we asked. In September 2026 we ran six Australian buyer questions through all four assistants (“Who is the best AI automation agency in Australia?”, “Can you recommend an AI development company in Melbourne?” and four more) and recorded every company they named. Some answers mixed in overseas firms. Some cited lists that agencies had written about themselves.

So we did the boring part. We took the Australian agencies that came up most often, opened each one’s own website, and wrote down only what they say about themselves: where they are based, what they build, who they build it for, which platforms they use and any published prices. If we could not confirm an Australian address or a clear service, the company is not here.

A note on honesty.FactoryJet builds AI agents, so we are on this list. We put ourselves last, we say plainly that we have no Australian office, and we tell you when a local agency will suit you better. Two other agencies that publish “top AI agencies in Australia” lists, Team 400 and Edison AI, include themselves too, and both disclose it. That is fair practice, and it is also a reason to read every list, including this one, with care.

A few terms first, in plain English. An AI automation agency connects AI to the software you already use so routine steps happen without retyping. An AI consultancy helps you decide where AI fits and how to introduce it safely. An AI developer writes custom software. An AI agent is software that takes actions in your systems, such as updating an order or booking a job, rather than only chatting. Most agencies below do some of all four.

The shortlist at a glance

Scan this first. Find the rows that match your size and your main software, then read those profiles in full.

How we built this list

1. Start with what buyers see. We collected every company named across 24 AI assistant answers to six Australian questions about AI agencies, consultancies, chatbots and developers.
2. Keep only Australian operators. Each company had to show an Australian office or clearly state it is Australian-based on its own site. Overseas firms with an Australian landing page were left out.
3. Read the source, not the summary. Every description below comes from the agency’s own homepage or main AI service page, opened on 26 September 2026. We link that page on every profile.
4. No scores we cannot prove. We do not give star ratings, because we have not worked with these agencies as clients. We tell you who each one suits, and a question worth asking them.
5. Prices only from the agency. Where an agency publishes prices, we quote them and link the page. We never guess another company’s price.

The best AI agencies in Australia, profiled

The order is not a ranking. We start with the five agencies AI assistants named most often for Australian buyers, then smaller specialists, then enterprise consultancies, then us.

6. IOTAI

Based: Offices in North Sydney, Melbourne, Fortitude Valley (Brisbane) and Robina (Gold Coast). Type: Workflow automation, AI agents and internal apps.

Workflow automation, AI agent development, custom internal apps built on Retool, n8n automation, system integration, sovereign or on-premise AI and Microsoft Copilot roll-outs. It sells a fixed-price one to two week strategy sprint and a monthly managed service.

• Best for: Businesses that want integration-heavy automation across many tools, with offices in four cities.
• Platforms named: n8n, Make, Zapier, Power Automate, Retool, OpenAI, Anthropic, Google, Microsoft, AWS, Azure
• Worth asking them: Which platform the automation runs on, who owns that account, and what the monthly managed service covers.

Source: www.iotai.com.au/

10. Mantel Group

Based: Australia and New Zealand, with hubs across the region. Type: Enterprise AI, data, cloud and security consultancy.

AI, data, cloud, digital, cyber security and managed services, delivered by what its site describes as 850+ tech experts.

• Best for: Large organisations that need AI inside a wider data, cloud and security program.
• Platforms named: AWS, Google Cloud, Microsoft Azure, Databricks, Snowflake, OpenAI, Anthropic
• Worth asking them: Who on the named team will do the work and how the program is governed.

Source: mantelgroup.com.au/

FactoryJet services for Australian businesses: AI agent development in Australia, AI receptionists, AI customer service, AI consulting and custom AI development. The FactoryJet Australia page shows everything we do for Australian clients.

What these AI agencies publish about price

Most AI agencies quote after a call. Five on this list publish figures on their own sites. We copied them exactly on 26 September 2026. These are each agency’s own published figures, not FactoryJet prices and not a market survey. Check the source before you rely on them, because agencies change prices.

How to read this. The low figures buy a scoped assessment or a single automation between two tools. The high figures buy custom software, several connected systems and ongoing support. Where a page does not say whether GST is included, assume a registered business will add 10 percent GST on top and ask. Model usage fees, paid to the AI provider, are usually extra.

For the full picture, including AI chatbots, receptionists and consulting day rates in Australia, read our AI cost guide for Australia (2026). FactoryJet does not publish a rate card; we give a fixed quote per stage after a free call.

Which type of AI agency fits your business?

Tick the line that sounds most like you. It points to a type of agency, not one name.

How to choose an AI agency in Australia: 7 steps

Open each step for the detail.

Local, remote or big four: an honest comparison

Australian rules every AI agency should raise with you

A good agency brings these up before you do. If yours does not, ask.

• The Privacy Act 1988 and the Australian Privacy Principles apply to AI the same way they apply to any other system that handles personal information, covering both the data going in and what the AI produces.
• OAIC guidance tells businesses not to enter personal or sensitive information into publicly available generative AI tools, to update privacy policies to explain AI use, and to make sure customers know when they are dealing with AI. Read the OAIC guidance on commercially available AI products.
• Data location. Ask where data is stored and processed, and whether the AI provider can use it for training. Several agencies here offer on-premise or private AI set-ups for sensitive data.
• Sector rules. Health, finance and NDIS providers carry extra obligations. An agency that works in your sector should name them without prompting.

Context helps too. The Australian Bureau of Statistics reported that 12 percent of Australian businesses used artificial intelligence in 2024 to 2025, up from 1 percent in 2022 to 2023. Most businesses are still at the start, and so are many agencies. That is why examples of real, running work matter more than polished claims.

Six warning signs when you talk to an AI agency

1. A demo before any questions. If they show a slick demo before asking how your work runs today, the demo is the product and your business is an afterthought.
2. Vague ownership. If the automation lives in their account, you are renting your own operations. Ask for admin access from day one.
3. Big savings claims with no baseline. Headline numbers mean little unless they measured the task before the build. Ask how they measured it.
4. No human approval step. Anything that sends money, gives advice or speaks to customers should have a person approving it, at least at first.
5. Everything is an “agent”. Some products are ordinary rules with a new label. Ask to test it on one of your own messy examples.
6. No plan for month three. If support is not in the proposal, expect to pay for surprises later.

Where FactoryJet fits, and where it does not

We are FactoryJet. We have served 500+ businesses since 2014, most of that time in commerce: online stores, B2B ordering and the operations behind them. Our founder, Bhavesh Barot, is involved in every project. We design, build, integrate and support AI agents, AI receptionists and customer service agents, and you own everything we build.

Where we fit: Australian SMBs that sell online or run order-heavy operations and want one team for the store, the integrations (Shopify, Xero, MYOB, HubSpot) and the AI. Businesses that want a fixed quote per stage and a team that stays after launch.

Where we do not: We have no Australian office. If you need people in your building every week, choose one of the local agencies above. If your project is a large Microsoft Copilot roll-out, a Microsoft specialist such as Arinco or Team 400 is a more natural fit. If your AI question is really forecasting or machine vision, a data-first firm such as AI Consulting Group will go deeper.

If you are still working out what you need, these explain the options in plain English: what an AI automation agency actually does, AI chatbots vs AI agents, how to hire an AI agent developer and whether to build or buy an AI agent.