Shopify Migration Service Australia

Published Australian ranges are wide. Jaboo, a Shopify Premier Partner, puts migrations at $5,000 to $60,000+ AUD, with ERP, B2B and custom work in a $40,000+ tier. Perceptiv Digital lists $45,000 to $160,000 to migrate and build a mid-level Shopify Plus store of 5,000+ SKUs. Neither page says whether GST is included. FactoryJet quotes a fixed price per phase in writing after a short scoping call.

Because the word migration covers different jobs. One quote moves products into a stock theme. Another rebuilds the theme, rewires Xero or MYOB, rebuilds trade pricing, moves years of orders and re-points marketplace feeds. Ask each agency for a line-item scope: what data moves, how many years of orders, which integrations are rebuilt, and who writes the redirect map. Then compare like with like.

An advanced build that includes a migration usually takes 5 to 8 weeks with us. Big catalogues, several stores, an ERP link or B2B pricing push it longer, and Shopify Plus projects with many integrations can run for several months. We give you the timeline in writing once the scope is agreed.

Shopify’s Australian pricing page does not say. It lists plans in AUD (Basic is $56 a month on monthly billing as of 29 October 2026) with no GST wording either way, so check the tax line on your first Shopify bill. The agency ranges quoted on this page do not say whether they include GST either. Every FactoryJet quote states plainly whether GST is included.

No. Shopify says customer passwords cannot be migrated with a CSV because they are encrypted outside Shopify. Customer records, addresses and order history do move. On launch day customers sign in to the new store with their email address, and we write the email that explains the change, so the first login feels planned.

Yes, once, with their email address. Multipass, the Shopify Plus feature that passed a login across from another site, is no longer available to new stores, according to Shopify’s developer documentation. A store moving to Shopify today is a new store. So plan on customers signing in again, and tell them before launch day.

Yes, through migration apps or Shopify’s APIs. Shopify’s order is fixed: products first, then customers, then past orders. Its Plus launch checklist suggests importing two to five years of orders, and at least everything inside your returns window. Older orders can stay in an archive export your bookkeeper can still open.

For a small WooCommerce catalogue it can be a start. The app moves product and customer data, and its listing names WooCommerce, Square, Etsy, Wix, Amazon, eBay, Clover and Lightspeed as sources. Magento, BigCommerce and Neto are not on that list, and it does not rebuild redirects, trade pricing, Xero links or marketplace feeds. Those are where established stores lose money.

They move last. Shopify’s Plus launch checklist says gift card data should be migrated right before launch, so balances customers spend on the old store in the final days are not lost. Store credit and loyalty points depend on the app that held them; we export the balances, load them into the Shopify app that replaces it, and spot-check accounts before launch.

There will be some movement. Google’s own guide says to expect ranking fluctuations while it recrawls, and that a small to medium site can take a few weeks for most pages to move. What decides whether rankings come back is the redirect map, the titles and content you carry across, and keeping redirects live for at least a year, as Google advises.

Shopify’s Help Center puts the limit at 100,000 URL redirects on standard plans and 20,000,000 on Shopify Plus. Most stores fit inside 100,000, but a large Magento catalogue with filtered category addresses can come close. We count the addresses that earn traffic or links during the crawl, so you know before the build whether the limit matters.

Shopify will not redirect paths that begin with /apps, /application, /cart, /carts, /orders, /services or /shop, or its own fixed paths such as /products and /collections. It also only redirects addresses that return a 404. WooCommerce’s Shop base permalink option puts products under /shop/, so a store using it needs a different plan, which is why we check the map before theme work starts.

Magento as a platform is not, but older versions are. Adobe’s lifecycle policy, updated 18 September 2026, shows standard support for Adobe Commerce 2.4.6 ended on 11 August 2026, with extended support running to 31 August 2027, and 2.4.5 extended support already ended. A store on those versions faces an upgrade either way, which is when many Australian merchants price a move to Shopify.

Only if the jobs Neto does today have a clear new home. Maropost’s own knowledge base covers marketplace setups for Amazon Australia and Bunnings Marketplace, plus POS, Pick’n Pack and an Unleashed link, all inside one platform. On Shopify each of those becomes an app, a connector or your inventory system. We map every one before you commit.

Yes, with a full redirect map. WooCommerce addresses follow your permalink settings, by default /product/ and /product-category/, while Shopify uses /products/ and /collections/. If your store uses the Shop base option, products sit under /shop/, a prefix Shopify will not redirect from, so we plan that before the build. Titles, meta descriptions and image alt text carry across too.

Ecommerce SEO in Australia ↗

Yes. BigCommerce stores trade prices as price lists, which its documentation describes as variant-level price records assigned to customer groups and channels. On Shopify, trade buyers become companies with their own catalogues and pricing, and Shopify says B2B is now available on Basic, Grow, Advanced and Plus plans. We map each price list and group across, then test logins as real trade buyers.

Yes, once it is reconnected. Xero’s own Shopify integration syncs sales, payouts, fees and taxes from Shopify into Xero. For MYOB Business, MYOB Acumatica or QuickBooks Online we set up a connector that suits your file. The link from your old platform does not carry across, so we set the new one up with your bookkeeper and reconcile a test month before launch.

They work on Shopify, but your accounts need reconnecting to the new store. Afterpay’s developer docs say the Shopify store address and store currency must match your Afterpay account region, which for Australia means an Australian address and AUD. Zip is set up as its own payment method. We place real orders with each one, and refund one, before launch.

They need a new source of stock and orders. On Neto, many stores list on Amazon.com.au, eBay and Bunnings Marketplace from the platform itself. On Shopify, listings run through each marketplace’s app, a multichannel tool, or your inventory system such as Cin7 Core or Unleashed. We pick one owner per channel so stock is never sold twice.

If your annual turnover is above $3 million, yes: the OAIC says you are generally covered by the Privacy Act 1988 and its Australian Privacy Principles, and some smaller businesses are covered too. APP 8 covers steps before personal information is disclosed overseas, and APP 11 requires reasonable steps to protect it. We move customer files through access-controlled channels, delete working copies after launch, and suggest your adviser reviews your privacy policy.

That is how every project starts. We build a draft of your store in a Shopify development store, loaded with a sample of your real products and customers, before you sign for the full migration. You click through it, test a checkout, and see how your catalogue looks on Shopify. Then each phase is scoped, priced and signed on its own.

You do, from day one. The Shopify store sits in your own account, apps and hosting are billed to you at cost with no markup from us, and the theme code lives in a repository in your name. If you later move agencies or hire in-house, everything they need is already yours.

No. Defects we find after launch are fixed inside the build price for a cover period agreed before work starts. After that, support is optional: each change is quoted and approved before we do it, and there is no monthly minimum. When you want a next phase, such as B2B or an AI agent for customer service, it is scoped and priced the same way.

Ask each agency to put three things in writing: who writes and checks the redirect map, which integrations they rebuild and test (Xero or MYOB, Afterpay, Australia Post, each marketplace), and how defects after launch are handled. Then ask to see a sample of your own products running on Shopify before you sign. A lump-sum quote that does not split data, integrations and redirects is hard to compare.

Your current platform and version, SKU and variant counts, how many years of orders you need, every system that touches an order (Xero, MYOB, Cin7, Unleashed, a 3PL, meaning an outside warehouse that packs your orders), your marketplaces and payment methods, B2B rules, and your target date. Attach it as a PDF or Word file, up to 5 MB, in the step after your name and email on our form.